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Privacy Policy

How we collect, use, and protect your information on Nikhoj.

Last updated: July 2026

Nikhoj (“we”, “us”, “our”) operates a lost & found and reunion platform. This policy explains what personal information we collect when you use our website and services, how we use it, and the choices you have.

Information we collect

  • Account details you provide, such as your name, username, email address, and phone number.
  • Report content you submit, including item descriptions, photos, categories, dates, and location information.
  • Contact details you choose to share on a report so an owner or finder can reach you.
  • Technical data such as your IP address, browser type, and pages visited, collected automatically to keep the service secure and reliable.

How we use your information

  • To publish lost and found reports and help match items with their rightful owners.
  • To notify you about activity on your reports, claims, and messages.
  • To operate, maintain, secure, and improve our services and prevent fraud or abuse.
  • To comply with legal obligations and respond to lawful requests.

Public reports and visibility

Reports are public by design so the community can help. Your contact details remain private unless you explicitly choose to display them. You can control visibility from your privacy settings and can request removal of a report at any time.

Cookies

We use essential cookies to keep you signed in and to remember your preferences, such as your language. You can control cookies through your browser settings, though some features may not work without them.

Sharing your information

We do not sell your personal information. We share it only with service providers who help us operate the platform, with reporting organisations you interact with, or when required by law.

Data retention

We keep your information for as long as your account is active or as needed to provide the service. Resolved or deleted reports may be retained for a limited period to prevent misuse and meet legal requirements.

Your rights

You may access, update, or delete your account information at any time from your profile. To exercise any privacy right or ask a question, contact us using the details below.

Security

We use industry-standard safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with an updated date.

Contact us

If you have any questions about this Privacy Policy, email us at nikhoj@gmail.com.